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83% of the real estate industry is affected by the new corona and 42% of teleworkers have been installed

On April 9, Itange announced the results of a questionnaire on the impact of new coronaviruses and telework in the real estate industry, conducted jointly with Spaceley and WealthPark.

The questionnaire was conducted on April 3 for participants of the “Free Online Seminar on Telework Promotion” for real estate companies jointly hosted by the three companies. The survey was conducted on the Internet from April 1 to 3, with 175 respondents and 138 responding companies.

First, 83% of respondents asked, "Do you feel the impact of the new coronavirus on your business?" Recruitment "was the most common response, with more than 40%. Thereafter, "decrease in the number of inquiries", "change of occupancy date and cancellation" etc. continue.

Do you feel the impact of the new coronavirus on your business?

Do you feel the impact of the new coronavirus on your business?

What parts of the business will the new coronavirus affect?

What parts of the business will the new coronavirus affect?

Next, in response to the question "Please tell us about the status of teleworking," 13% of respondents are "already ready for teleworking for all employees" and 29% of "some employees are doing teleworking." 42% of respondents said they have introduced telework, while nearly half said they haven't done so yet.

Telework preparation status

Telework preparation status

In response to the question "Please tell us about your concerns about teleworking", from introspection to contracting, handling after moving in to reporting to the owner, you have been working on face-to-face or office work. Many respondents said that they were worried about their work.

Concerns about rental management in telework

Concerns about rental management in telework

Concerns about leasing brokerage regarding telework

Concerns about leasing brokerage regarding telework

In response to the question "Please tell us your intentions to use various tools" in telework, "chat tools", "groupware", and "web conferencing systems" were ranked higher for in-house communication, aiming for full-scale telework. He said that a wide range of real estate tech tools were being considered.

Intention to use various tools

Intention to use various tools

In Itanji, requests for self-restraint have been issued in various parts of Japan, and many voices have been particularly affected in terms of recruitment of tenants, such as the number of visits and the number of private viewings, and the need for non-face-to-face customer service has arisen. And analyzing. In response to telework, nearly half of the companies have not yet made any preparations, and if the spread of infection is prolonged in the future, they say they are at risk in terms of safety and sales.

Also, in the real estate industry, the business flow has been premised on face-to-face customer service and office work.Therefore, there are many concerns about the introduction of telework in various tasks from resident response to owner reporting. According to the company, in promoting teleworking, it has been analyzed that the introduction of tools, such as chat tools and web conferencing systems, has been widely studied both inside and outside the company to ensure customer service and communication without delay.

Survey Overview

Survey Overview


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