iPhone

Failure to charge. Announcement of replacement program for "Smart Battery Case for iPhone XS / XS Max / XR"

"Smart Battery Case for iPhone XS / XS Max / XRExchange program was announced.

For Smart Battery Case for iPhone XS, iPhone XS Max, iPhone XR

Apple launches Smart Battery Case for iPhone XS, iPhone XS Max and iPhone XRExchange programWas announced on January 10th.

This is due to the following unchargeable issues with some Smart Battery Cases.

  • Smart Battery Case does not charge when connected to power (or only intermittently)
  • iPhone not charging from Smart Battery Case (or only intermittently)

This problem has been confirmed in the "Smart Battery Case" manufactured from January to October 2019.

If you have purchased a "Smart Battery Case" during the above period and are having problems, contact Apple or an Apple Authorized Service Provider for a free replacement.

Apple Store ・ Distributor: iTunes K.K.
・ DL price at the time of publication: Free
・ Category: Shopping
・ Capacity: 80.6 MB
・ Version: 5.7
* Capacity is at maximum. It may be smaller depending on the model and other conditions.

© 2019 Apple Inc.

. (tagsToTranslate) iPad app (t) iPhone app (t) Shopping (t) Free app (t) iPhone XS (t) KiDD


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