Third Wave will provide a telephone support service from 9:00 am on Saturday, February 1, 2020, for products sold at Dospara, a computer specialty store nationwide [22 stores and mail-order sites nationwide]. From 9:00 to 21:00, it will be expanded to a 24-hour reception.
■ I'm glad to the purchaser
By expanding the PC support telephone window 24 hours a day, 7 days a week, we will provide more convenient and comfortable services to users who have been unable to make inquiries during normal response hours or those who have experienced sudden PC failures. It can be provided. Of course, we are pleased to expand the service, but there must have been issues such as securing human resources and eliminating labor shortages.
Support services are accepted for products sold at Dospara, a computer specialty store [excluding products purchased as second-hand goods]. In addition, the support reception hours at each store in Dospara will be based on the business hours of each store as before. Be careful not to call before purchasing or make inquiries about PCs from other manufacturers.
■ Increased hours for PC support services
Start date: Saturday, February 1, 2020, 9:00 am
Support hours: 24 hours a day, 7 days a week
Support services to be expanded: PC support services by telephone
* Support services by telephone at each Dospara store are based on the business hours of each store.
TEL: 0570-028-119 [03-4332-9193 from PHS / IP phone] Available support contents: PC troubleshooting, operation method, troubles, repair consultation
* Reception hours for reused products
Phone number 03-4332-9642 Reception hours weekdays 10: 00-18: 00