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Tesla shortens warranty period for successive touch screens to half, 2 years. New MCU also guaranteed for 2 years-Engadget Japan version

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The iconic Tesla electric vehicle is a simple instrument panel and a huge touch screen that sits in the center console. However, the touch screen has many failures, and on June 23, the National Highway Traffic Safety Administration (NHTSA) will conduct a survey of about 63,000 Tesla Model S.Announce.. And this week, Tesla changed the warranty on this touchscreen from four years or 50,000 miles to two years or 25,000 miles.

A normal car has many switches and buttons on the center console for operations related to the vehicle, comfortable equipment, infotainment, etc. On the other hand, Tesla cars integrate them into a single touch screen, realizing a simple dashboard that no other company has, and even playing video games on the screen.

However, some Tesla owners have encountered problems with touch screens becoming increasingly sluggish in the first few years after purchase, waiting minutes to boot up, or freezing the screen and forcing them to reboot. It was In the end, it has been reported that the Media Control Unit (MCU) does not work at all.

The cause of this problem is that the eMMC flash memory with a capacity of 8 GB built in the MCU as storage isIt is because it is overwritten up to the maximum number of rewritesIt is said that it is occurring in many early model Tesla cars that have entered the season. Tesla has adopted this MCU up to the 2018 Model S and Model X.

Previously, Tesla would replace an MCU with a new or refurbished MCU with the same 4-year warranty if the MCU failed during the 4-year warranty period. However, last week, Tesla updated its website's MCU warranty provisions, cutting the warranty period in half, according to Electrek, a car information website. Is displayed). Electrek has a short warranty"MCU2" started to be upgraded for $2,500It also seems to be applied to. In addition, it is said that the problem of eMMC is unsolved in MCU2. However, the capacity of eMMC is increasing, and it may take a longer time until a problem occurs.

Tesla has recently begun to offer an option of a computer equipped with a Full Self Driving (FSD) to a vehicle equipped with an MCU1, but many bug reports of the MCU have been raised in the vehicle after introducing this option. It is said that.

Elon Musk is pushing Tesla owners to make an early purchase by slowly hoisting the price of the FSD option, which was initially offered at an unprecedented $5,000. However, Tesla owners who are considering the introduction of FSD seem to be able to say that it is the correct decision from the viewpoint of safety to consider FSD after the defect of MCU 1 is solved or after replacement with MCU 2. First of all, I would like to wait for the NHTSA survey results.

By the way, Tesla offered a plan to extend the warranty period of 4 years or 80,000 km to 8 years or 160,000 km as an extended warranty service for Tesla cars sold in Japan, but recently abolished this doing. It is said that it will cost about 300,000 yen to replace the MCU. For Japanese cars, the general warranty period for new cars is 3 years or 60,000 km, and the special warranty is 5 years or 100,000 km.

source:Electrek

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